Charlotte Tilbury the UK buying agent

This article is independent and not affiliated with Charlotte Tilbury. Trademarks belong to their respective owners. We are not an authorized dealer.

Charlotte Tilbury is a British label. Sizes, colors, and packs on the domestic site often differ from what you find abroad. UK Buying Agent buys that local stock and ships it after you approve.

Charlotte Tilbury is the makeup line the British artist launched in 2013. Pillow Talk and other shade names must match the code, not a memory of the color. Send the milliliters. Sets can hide extra liquids. We confirm the liquid total before you pay. We do not claim a product treats skin. You confirm import rules. UK pricing is GBP and can differ from a US counter. We buy the British listing you send. We are independent of the brand. The order page shows USD, including the service fee, before payment.

How an order moves

Send one link per item when you can. Add color, UK size, and plug type in order comments. Reference prices go on the form in GBP. We answer on the order page in USD, including the service fee. First payment covers the goods and that fee. Second payment is international shipping after we weigh the packed parcel. You can ask us to hold a box at the warehouse while you add another British seller.

Service fee and the two payments

The service fee is published on pricing. We apply it when we write your order page. You see item totals and the service fee in USD before the first payment. International shipping is not guessed on this page. After the goods are at our warehouse, we weigh them and write a second USD total. Estimates, not final bills, sit on the shipping calculator. Enter the price you saw in GBP. We convert the working total to USD.

Combine sellers, then ship once

A pair of boots from one UK shop and a book from another do not need two international labels. Ask us to hold pieces at the warehouse. We combine them when the products and the paperwork allow it. Fragile pottery and heavy appliances may still need their own cartons. Service fee rules stay on pricing. Rough weight bands are on the shipping calculator. Final shipping is the weighed parcel, written in USD.

Details that save a rejected order

Tell us if the item is a gift, if it must stay sealed, or if you need a photo of the size tab. UK clothing sizes do not match US sizes. A UK 12 is not a US 12. British plugs are Type G, and mains power is about 230V. A kettle or hair dryer from the UK may be useless on a 110V outlet. Summer heat is hard on chocolate and some creams. Mention heat if the goods will sit before the second payment. We buy only the item you approved.

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Seasonal packing

Wool coats, books, and chocolate do not travel the same way. Name crush risk or heat risk for Charlotte Tilbury when you approve shipping. We pad the outbound box for the trip after the warehouse check. The service fee does not change because a shirt is folded. Shipping does change with the final carton size.