Hotel Chocolat the UK buying agent

This article is independent and not affiliated with Hotel Chocolat. Trademarks belong to their respective owners. We are not an authorized dealer.

Hotel Chocolat is a British label. Sizes, colors, and packs on the domestic site often differ from what you find abroad. UK Buying Agent buys that local stock and ships it after you approve.

Hotel Chocolat is a British chocolate company with its own shops and website. Angus Thirlwell and Peter Harris started the mail-order business in 1993 and later used the Hotel Chocolat name. Send the box name and the weight. Chocolate melts in summer. Order it only if you accept that risk in order comments. We do not buy alcohol-filled selections. Prices are GBP. Shipping can cost more than the box, and we show that USD figure before the second payment. We are not the brand.

What we actually do

You place the request on the order form. You type the British shelf price in GBP. Staff open the live page, check that the seller delivers inside the UK, and look for size, plug type, or bundle changes. We then write item lines and the service fee on your order page in USD. You approve that record before we pay the seller. We do not receive random parcels. Goods come to our warehouse in the UK only after that purchase. Questions and substitutions stay in order comments so the approval has a timestamp.

Service fee and the two payments

The service fee is published on pricing. We apply it when we write your order page. You see item totals and the service fee in USD before the first payment. International shipping is not guessed on this page. After the goods are at our warehouse, we weigh them and write a second USD total. Estimates, not final bills, sit on the shipping calculator. Enter the price you saw in GBP. We convert the working total to USD.

Combine sellers, then ship once

A pair of boots from one UK shop and a book from another do not need two international labels. Ask us to hold pieces at the warehouse. We combine them when the products and the paperwork allow it. Fragile pottery and heavy appliances may still need their own cartons. Service fee rules stay on pricing. Rough weight bands are on the shipping calculator. Final shipping is the weighed parcel, written in USD.

Details that save a rejected order

Tell us if the item is a gift, if it must stay sealed, or if you need a photo of the size tab. UK clothing sizes do not match US sizes. A UK 12 is not a US 12. British plugs are Type G, and mains power is about 230V. A kettle or hair dryer from the UK may be useless on a 110V outlet. Summer heat is hard on chocolate and some creams. Mention heat if the goods will sit before the second payment. We buy only the item you approved.

If you are still choosing a lane, these pages sit next to this one: Buy From Amazon Co UK UK Ship Internationally, Clarks UK Buying Agent, and Dyson UK Buying Agent.

Labels and sizes

Care tags for Hotel Chocolat are usually in English, but the size system may still be British. Ask for a photo of the label you care about before we export. We will not invent a medical claim from a cream box. Ingredient lists can change. The cart we pay is the cart you approved.